
Rebuilding Your Brand Identity
Holding on to an outdated brand is like keeping a collapsing barn upright with duct tape. Sometimes, the smartest move is to let it burn and start again.
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Your brand is more than a logo. It's what you are known for online and in person. Your logo, website, and social media presence are just the tip of the iceberg, supported by your voice, values, messaging, color palette, typography, imagery, and illustrations.
What is Branding?
Branding is the creation of a unique identity for a business, service, or product that sets it apart from its competitors, by using a combination of design elements and messaging to consistently present a brand’s personality and purpose in marketing and advertising to increase brand recognition.
A brand is made of two parts strategy and identity. Brand strategy is the framework that establishes a brand’s identity and includes a brand’s values, mission, demographic, and customer experiences. Brand identity is the visible elements such as color, imagery, personality, and logo that help identify and differentiate a brand.
Brand Strategy
A brand strategy is a long-term plan for developing a brand's identity, positioning, and messaging based on the needs and desires of your target customers. This strategy helps you build trust, loyalty, and recognition with your target audience by communicating a consistent message across all channels.
The brand strategy is the guiding framework that shapes how a brand presents itself to the world and builds a loyal customer base, by establishing key elements, such as visuals, brand personas, a positioning statement, and messaging.
An effective brand strategy can help you stand out in a competitive market, establish long-term customer loyalty, and drive growth for your business.
A strong brand strategy encompasses the following key elements:
Brand Purpose and Mission
This defines why the brand exists and its overarching goal. It’s the "why" behind what the brand does and often includes a mission statement that outlines its aspirations and intentions.
Target Audience
Knowing the target audience allows a brand to tailor its messaging and offerings to their needs, desires, and values.
Brand Positionning
Positioning is about carving out a unique space in the market. This includes differentiating from competitors and defining what makes the brand special.
Brand Personality and Voice
These are the human characteristics associated with the brand and how it communicates. A brand’s personality (e.g., friendly, bold, supportive) and voice (e.g., casual, professional, playful) make it recognizable and relatable.
Core Values
These are the principles that guide a brand’s actions and decisions. Values reflect what the brand stands for and are essential for building trust and authenticity with the audience.
Messaging and Storytelling
This defines how the brand communicates with its audience through language, tone, and storytelling. It includes core messages and taglines that capture the brand’s personality and how they are used consistently across various platforms.
Visual Identity
This includes the logo, color palette, typography, and any visual elements representing the brand. These elements should align with the brand’s personality and make it instantly recognizable.
Experience and Touchpoints
Every customer interaction with the brand should reflect its values and promises. This includes the product or service, customer support, website experience, and social media interactions.
A brand strategy provides a blueprint for everything from marketing campaigns to product development, ensuring that every element of the brand experience is cohesive, consistent, and aligned with your brand’s goals and values. An effective strategy involves combining each brand element into a consistent story.
Brand strategy is a continuous process that requires ongoing tweaking and improvement. Analyze your audience’s response every few months to see what works. If something isn’t resonating try changing it or testing different approaches, such as revising messaging, enhancing visual elements, or exploring new technologies that provide a better customer experience.
To ensure your branding efforts remain effective and successful, establish clear objectives and Key Performance Indicators (KPIs), review your progress regularly, and adjust your strategy as needed. You should also monitor how your competitors position themselves and adjust accordingly to help strengthen and differentiate your brand.
Brand Identity
Just like no two icebergs are the same, no two brands have the same brand strategy, once yours is in place you can develop a solid business plan and build an effective identity system.
A brand identity represents a business and interacts with its audience to present a cohesive image, message, and customer perception by defining what specific service or experience they associate with a company.
A brand’s purpose, mission, and values must be defined first to determine its personality, messaging, and voice. To guide visible and tangible elements such as the logo, symbolism, imagery, colors, and typography, including the tools used to express a brand's identity.
Positioning
The niche a brand fills informing how a business or brand works with others in and out of their industry.
Voice
The linguistic form of a brand's personality, that includes consistent and intentional wording, tone, and style throughout all communications.
Colors
Calling on certain feelings or associations in the consumer's mind, creating visual consistency across marketing and product platforms.
Logos and Symbols
A logo visually represents a brand that acts as visual shorthand for the brand's personality, values, and promises. Symbols complement the logo to create a cohesive visual identity.
Typography and Fonts
The visual voice and personality of a brand that exhibits a brand's character through typefaces.
Imagery
A collection of images used in marketing and advertising, including the choice of photos, illustrations, graphics, and patterns.
Brand Expression
Brand expression is how a brand expresses itself through its tone of voice, mission, values, and visual identity. It's how customers experience a brand visually, aesthetically, and tonally, and can be seen, heard, felt, and even smelled. These expressions are tangible manifestations of a brand’s personality that embody its values and employ a brand’s voice.
Brand personality is how a brand expresses itself through tone of voice, messaging, strategy, and visual elements. Embodying its values, mission, and purpose that can be seen, heard, felt, and even smelled to form an experience for its customers.
Website
A digital representative that helps customers decide to do business with you, especially when running an online business or selling a digital product. A website is where a brand’s identity should come through in full force.
Email & Social Media
These are great ways to engage with customers and drive business with the right strategy to set it apart from the clutter. Exhibiting a brand’s voice and personality offers the chance to connect with an audience and build community.
Print offers the chance to reinforce brand recognition and boost customer experience with potential clients or customers, with touchpoints such as business cards, flyers, menus, and signage.
Packaging
Packaging is key to attracting ideal customers when selling physical products. Good packaging design improves the customer’s experience increasing the chances of them making a repeat purchase and helps build brand loyalty.
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