The Power of a Brand Refresh
Strengthen your business to attract customers.
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Branding is the creation of a unique identity for a business, service, or product that sets it apart from its competitors, by using a combination of design elements and messaging to consistently present a brand’s personality and purpose in marketing and advertising to increase brand recognition.
A brand is made of two parts strategy and identity. Brand strategy is the framework that establishes a brand’s identity and includes a brand’s values, mission, demographic, and customer experiences. Brand identity is the visible elements such as color, imagery, personality, and logo that help identify and differentiate a brand.
Is a long-term plan that uses purpose, mission, values, identity, demographics, and experiences to guide perception, build trust, and drive brand recognition.
Informs how a brand interacts with its audience by presenting a cohesive image, message to guide customer experience.
A brand strategy is a long-term plan for developing a brand's identity, positioning, and messaging based on the needs and desires of your target customers. This strategy helps you build trust, loyalty, and recognition with your target audience by communicating a consistent message across all channels.
The brand strategy is the guiding framework that shapes how a brand presents itself to the world and builds a loyal customer base, by establishing key elements, such as visuals, brand personas, a positioning statement, and messaging.
An effective brand strategy can help you stand out in a competitive market, establish long-term customer loyalty, and drive growth for your business.
This defines why the brand exists and its overarching goal. It’s the "why" behind what the brand does and often includes a mission statement that outlines its aspirations and intentions.
Knowing the target audience allows a brand to tailor its messaging and offerings to their needs, desires, and values.
Positioning is about carving out a unique space in the market. This includes differentiating from competitors and defining what makes the brand special.
These are the human characteristics associated with the brand and how it communicates. A brand’s personality (e.g., friendly, bold, supportive) and voice (e.g., casual, professional, playful) make it recognizable and relatable.
These are the principles that guide a brand’s actions and decisions. Values reflect what the brand stands for and are essential for building trust and authenticity with the audience.
This defines how the brand communicates with its audience through language, tone, and storytelling. It includes core messages and taglines that capture the brand’s personality and how they are used consistently across various platforms.
This includes the logo, color palette, typography, and any visual elements representing the brand. These elements should align with the brand’s personality and make it instantly recognizable.
Every customer interaction with the brand should reflect its values and promises. This includes the product or service, customer support, website experience, and social media interactions.
A brand strategy provides a blueprint for everything from marketing campaigns to product development, ensuring that every element of the brand experience is cohesive, consistent, and aligned with your brand’s goals and values. An effective strategy involves combining each brand element into a consistent story.
Brand strategy is a continuous process that requires ongoing tweaking and improvement. Analyze your audience’s response every few months to see what works. If something isn’t resonating try changing it or testing different approaches, such as revising messaging, enhancing visual elements, or exploring new technologies that provide a better customer experience.
To ensure your branding efforts remain effective and successful, establish clear objectives and Key Performance Indicators (KPIs), review your progress regularly, and adjust your strategy as needed. You should also monitor how your competitors position themselves and adjust accordingly to help strengthen and differentiate your brand.
Just like no two icebergs are the same, no two brands have the same brand strategy, once yours is in place you can develop a solid business plan and build an effective identity system.
A brand identity represents a business and interacts with its audience to present a cohesive image, message, and customer perception by defining what specific service or experience they associate with a company.
A brand’s purpose, mission, and values must be defined first to determine its personality, messaging, and voice. To guide visible and tangible elements such as the logo, symbolism, imagery, colors, and typography, including the tools used to express a brand's identity.
The niche a brand fills informing how a business or brand works with others in and out of their industry.
The linguistic form of a brand's personality, that includes consistent and intentional wording, tone, and style throughout all communications.
Calling on certain feelings or associations in the consumer's mind, creating visual consistency across marketing and product platforms.
A logo visually represents a brand that acts as visual shorthand for the brand's personality, values, and promises. Symbols complement the logo to create a cohesive visual identity.
The visual voice and personality of a brand that exhibits a brand's character through typefaces.
A collection of images used in marketing and advertising, including the choice of photos, illustrations, graphics, and patterns.
Brand expression is how a brand expresses itself through its tone of voice, mission, values, and visual identity. It's how customers experience a brand visually, aesthetically, and tonally, and can be seen, heard, felt, and even smelled. These expressions are tangible manifestations of a brand’s personality that embody its values and employ a brand’s voice.
Brand personality is how a brand expresses itself through tone of voice, messaging, strategy, and visual elements. Embodying its values, mission, and purpose that can be seen, heard, felt, and even smelled to form an experience for its customers.
A digital representative that helps customers decide to do business with you, especially when running an online business or selling a digital product. A website is where a brand’s identity should come through in full force.
These are great ways to engage with customers and drive business with the right strategy to set it apart from the clutter. Exhibiting a brand’s voice and personality offers the chance to connect with an audience and build community.
Print offers the chance to reinforce brand recognition and boost customer experience with potential clients or customers, with touchpoints such as business cards, flyers, menus, and signage.
Packaging is key to attracting ideal customers when selling physical products. Good packaging design improves the customer’s experience increasing the chances of them making a repeat purchase and helps build brand loyalty.
